CHAPTER 9

RETAINING GREAT PEOPLE

THERE IS A WAR for talent going on. High-Impact Leaders recognize the necessity of getting the best people and keeping them. They know how to identify which employees are their top performers, representing their most important assets. At the same time, they resist the temptation of labeling every single employee as key. With respect to the true top performers, they do not take loyalty and commitment for granted. And they make sure the top performers around them are connected to organizational goals in order to increase levels of retention.

In today’s competitive environment, it is critical to become realistic about what drives retention and to develop retention plans that recognize the particular needs and wants ...

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