Chapter 7PerceptionBe Prepared for the Unexpected

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A Powerhouse creates change, so the one thing you can be certain of is that things will sometimes go wrong … but what things? It's time to foresee trends and changes, understand people, assess the risks and figure out how to deal with them in a pragmatic and efficient manner.

Reading People

The secret of reading people's moods and intentions is simple: pay attention. The signs are usually there for you to notice.

What matters is patterns; so to understand a person, you need to build up a mental model of how they behave over time. When you use this careful observation to assess whether their ...

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