Practical Asterisk 1.4 and 1.6: From Beginner to Expert

4. Case Study: A Typical Business Telephone System

Building on what we covered in Chapter 2, “Installation and ‘Hello World,’” in this chapter we put together a more comprehensive system for a fictional business. Doing so will show you how to handle the requirements you’re likely to be faced with in real installations.

Our fictional company is Widgets, Inc., a widget manufacturing business. We’ve been charged with the task of planning a phone system for the new office, which houses the following departments:

• Management (2 people)

• Reception (3 people)

• Domestic sales (6 people)

• International sales (4 people)

• Production (50 people)

• Shipping (10 people)

• IT (2 people)

• Building manager (1 person)

Every employee has his or her own phone. ...