By the end of this chapter, you will be able to:
There are as many different definitions of Change Management as there are change managers.
In his 2011 article in Forbes, Change Management vs. Change Leadership – What's the Difference?, John Kotter notes:
"Change management…refers to a set of basic tools or structures intended to keep any change effort under control. The goal is often to minimize the distractions and impacts of the change."
Prosci, an organization that focuses on Change Management research, defines Change Management (at https://www.prosci.com/change-management/definition/ ...