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Practical Change Management for IT Projects by Emily Carr

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Chapter 6. Using Training to Prepare Your Stakeholders

By the end of this chapter, you will be able to:

  • Define different types of training
  • Identify the groups that need to be trained
  • Gather training input from all relevant teams
  • Build training development and delivery plans
  • Develop training evaluations
  • Create a training sustainability plan

We are now ready to look at the last Pillar of Change: training.

Using Training to Prepare Your Stakeholders

When people think about Change Management, training is one of the first activities that come to mind. Training is one of the most visible aspects of a Change Management program. It also requires some of the most detailed and structured planning and execution. ...

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