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Practical Coach: Management Skills for Everyday Life, The

Book Description

Paul Caproni's clearly written, interesting new book will give you ideas, tools, and outstanding practices that can make you a better manager — and improve your life. If you would like to feel more fulfilled with your home life and advance in your career, this inspiring book can help you utilize your role as a manager to bring out the best in yourself, others, and your organization.

In addition, Caproni will show you how to:

  • manage in a diverse, global, technologically driven and fast-changing environment

  • balance work and life when your firm expects a "24/7" commitment

  • build the skills you need to move from an individual-contributor mindset to a managerial mindset

  • build trust, respect, support, and influence in all your relationships

  • become a critical consumer of managerial knowledge, and avoid falling victim to managerial fads

Table of Contents

  1. Copyright
  2. Prentice Hall Business Publishing Management Titles For 2001
  3. Preface
  4. The New Rules for Managers
    1. Managerial Derailment
    2. The New Rules
    3. How This Book Is Organized
    4. Chapter Summary
    5. Food for Thought
    6. Endnotes
  5. Developing Self-Awareness
    1. Barriers to Self-Awareness
    2. The Brand Called You
    3. The Self-Concept: I Think, Therefore I Think I Am
    4. Cultural Influences on the Self-Concept: The Independent and Interdependent Self
    5. Social Influences on the Self-Concept: Seeing Ourselves as Others See Us
    6. Why the Self-Concept Is Important
    7. The Self in Contemporary Organizations
    8. The Promise, Perils, and Self-Concept of the Postmodern Manager
    9. Managerial Growth and Development
    10. Chapter Summary
    11. Food for Thought
    12. Video Case: Case 1: Self-Awareness
    13. Discussion Questions
    14. Endnotes
  6. Building Trust
    1. Why Trust Matters
    2. What Is Trust?
    3. Why Should I Trust Thee? Let Me Count the Reasons
    4. Creating Trust: Interpersonal Strategies
    5. Creating Trust: Organizational Strategies
    6. Conclusion
    7. Chapter Summary
    8. Food for Thought
    9. Endnotes
  7. Communicating Effectively
    1. Active Listening
    2. Giving and Receiving Feedback
    3. Communicating Across Cultures
    4. Communicating to Mobilize Action
    5. Talk and Technology
    6. Conclusion
    7. Chapter Summary
    8. Food for Thought
    9. Video Case: Case 2: Communicating
    10. Discussion Questions
    11. Endnotes
  8. Managing Relationships with Your Subordinates, Bosses, and Peers
    1. Authority Relations at Work
    2. Managing Subordinates
    3. A Cautionary Note: Obedience to Authority
    4. Managing Your Boss
    5. Managing Mentor-Protégé Relationships
    6. Networking
    7. Impression Management
    8. Conclusion
    9. Chapter Summary
    10. Food for Thought
    11. Video Case: Case 3: Relationships: Gaining Power and Motivating
    12. Discussion Questions
    13. Endnotes
  9. Managing Cultural Diversity
    1. Part I: What Is Culture?
    2. Dimensions of Culture
    3. Part II: Why Managing Diversity Effectively Is a Competitive Advantage
    4. If Diversity Is So Good for Organizations, Why Does Progress Seem to Lag Behind the Promise?
    5. Given These Hurdles, What's a Manager to Do?
    6. Enhancing Your Personal Multicultural Competence
    7. Creating Cultural Synergy
    8. Summary
    9. Chapter Summary
    10. Food for Thought
    11. Endnotes
  10. Creating High-Performing Teams
    1. Beyond the Team Hype
    2. What Is a Team?
    3. Criteria for Judging Team Effectiveness
    4. Foundations of High-Performing Teams: Purpose, Performance Measures, People, Process, and Practice
    5. Team Leadership: Creating a Context for High-Performing Teams
    6. The Team Life Cycle
    7. Creating and Managing High-Performing Teams: the Bottom Line
    8. Chapter Summary
    9. Food for Thought
    10. Endnotes
  11. Diverse Teams and Virtual Teams: Managing Differences and Distances
    1. Part I: Diverse Teams
    2. Part II: Virtual Teams: Working Together Apart[45]
    3. Differences Between Co-Located and Distributed Teams
    4. Social Dynamics in Distributed Teams
    5. Managing Distributed Teams
    6. Chapter Summary
    7. Food for Thought
    8. Video Case: Case 4: Building Teams
    9. Discussion Questions
    10. Endnotes
  12. Crafting a Life
    1. Happiness
    2. Happiness, Work, and Flow
    3. Optimism and Success
    4. Work and Health
    5. Integrating Work and Family
    6. Conclusion
    7. Chapter Summary
    8. Food for Thought
    9. Video Case: Case 5: Managing Stress
    10. Discussion Questions
    11. Additional Text Questions for Option 1
    12. Additional Text Questions for Option 2
    13. Endnotes