You do not build a business by reading Sun Tsu's Art of War.
—Steve Mills, Senior VP and Group Executive, IBM
Examples within this book are based upon a fictitious auto manufacturer, Canaxia, based in the United States with locations throughout North America, the Caribbean, South America, Europe, and Africa. Canaxia is headquartered in Bloomfield, Connecticut, and was incorporated on August 24, 1967. It is a public company listed on the New York Stock Exchange and has 50,000 employees worldwide.
To maintain a competitive business advantage, this manufacturer needs to modernize its supply chain and other internal systems. The infrastructure (sometimes referred to as the nervous system) for the organization consists of ...