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Practical Guide to Enterprise Architecture, A by Elias K. Jo, Vikas Sharan, James Linn, Michael E. Stevens, Scott W. Ambler, James McGovern

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User Experience Components

Although users of some systems may have preconceived impressions of perceived usability based upon marketing and other stimuli, users performing real-life tasks base the usability of systems upon the real-life use. Nevertheless, the impact on the system adoption stimuli may be significant. However, we will not consider them as they are only external factors and do not directly affect the usability.

To achieve the overall usability of the system, we must understand the physical user interfaces of the system that users may interact with while doing their tasks. Focusing on a few of the interfaces may lead to poor usability overall. Following are some of the user interfaces. Although the complete list of all types of user ...

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