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Practical Guide to Enterprise Architecture, A by Elias K. Jo, Vikas Sharan, James Linn, Michael E. Stevens, Scott W. Ambler, James McGovern

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Usability and User Experience Design Process

Several software engineering processes have attempted to incorporate the user interface design activity while trying to align the usability aspects of the system. The heavyweight process—Rational Unified Process (RUP)—as well as lightweight processes, such as Agile, have tried to incorporate some core processes that attempt to account for a system's elusive usability. Most of these efforts have taken an inside-out view. Despite good intentions, these methodologies fall short of ensuring usability attributes. The main problem with these methodologies is their focus on design and building of software. They assume that the user interface and the usage requirements are clear to the designer of the software. ...

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