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Practical Guide to Enterprise Architecture, A by Elias K. Jo, Vikas Sharan, James Linn, Michael E. Stevens, Scott W. Ambler, James McGovern

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Out-of-the-Box Experience

For some packaged software, the out-of-the-box (OOBE) is important. OOBE has been popularized by IBM's ease-of-use initiatives. (For more details about OOBE, please visit the IBM Web site mentioned in the bibliography at the end of the book.) A favorable experience goes a long way toward determining the perception of usability of the system. The following elements contribute to the overall OOBE:

  • Packaging is the users' first encounter with products they have acquired. Their perceptions of product quality will reflect product packaging design, which addresses such aspects as number of boxes, size and weight, carrying and transportation, grouping and organization of items, identification and verification of contents, and ...

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