Kello received a call from Kathy Budhooram, director of the Data Center, who wanted his buy, in for a new database infrastructure and systems management framework and wanted to write a check for $55 million. Kello asked about the approach Kathy used to reach her decision on product selection. Kello also asked whether anyone from Kathy's staff performed trade-off analysis on alternative approaches and how it compared with other solutions in the industry.

Kathy admitted that she did not compare the recommended solution to anything else but highly admired the vendor's presentation and marketing materials. Kello then asked whether she talked with any of the database and/or network administrators who would have ultimate responsibility for ...

Get Practical Guide to Enterprise Architecture, A now with O’Reilly online learning.

O’Reilly members experience live online training, plus books, videos, and digital content from 200+ publishers.