Appendix 3

Sample interviewee descriptions for ‘presence’

‘I’ve been through six major integrations, and through each of those I’ve had to form new units of people or build new teams after combining organizations – and this requires 24/7 attention to people.’

‘Another reason why executives withhold information is that they do not have a trusted group of individuals with whom they talk, and that is why a leader must absolutely – ABSOLUTELY – focus on their people so that they can build this environment of trust.’

‘I worked for a CEO who was a visionary but he wasn’t a communicator on a daily basis. He didn’t tap people in the corridor; he didn’t walk into offices to ask about your weekend.’

‘One of the good examples that always comes up is that ...

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