O'Reilly logo

Practical Project Initiation: A Handbook with Tools by Karl E Wiegers

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

Documenting Commitments

Documenting Commitments

When my brother Bruce was an engineering manager, periodically he would discuss expectations with certain individuals on his team. Sometimes Bruce would think a team member had made a commitment, but the team member viewed Bruce’s request merely as a suggestion. To reduce ambiguity, it’s helpful to write a brief summary of each commitment that you exchange with someone else. This confirms the communication and establishes a shared expectation of accountability. A written commitment record also permits tracking actual performance against expectations. Unless I write them down, I find it easy to lose sight of promises I’ve ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required