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Practical Project Initiation: A Handbook with Tools by Karl E Wiegers

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Trap #6: Using Metrics Data to Evaluate Individuals

Symptoms

The kiss of death for a software metrics initiative is to use the data for input into an individual’s performance evaluation. Using metrics data for either reward or punishment, such as rank ordering programmers based on their lines of code generated per day, is totally inappropriate. When someone knows the numbers he reports might be held against him, he’ll either stop reporting data at all or only report results that make him look good. Fear of the consequences of reporting honest data is a root cause of many metrics program failures.

Solutions

Management must make it clear that the purpose of the metrics program is to understand how software is being built, to facilitate making informed ...

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