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Practical Salesforce.com Development Without Code: Customizing Salesforce on the Force.com Platform by Philip Weinmeister

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CHAPTER 12

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Customizing the Look and Feel of Salesforce.com for Your Users

I have spent a considerable amount of time discussing how to configure Salesforce.com to capture and store data as desired, provide users with critical functionality, and drive automated business processes to make your business efficient. However, this could all be for naught if you do not allocate the proper attention to the Salesforce.com user interface. While there are clear limits on what you can do with the interface via declarative methods, the extent to which you appropriately configure it for your organization or client can make a world of difference. Successfully ...

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