Practical SharePoint 2010 Information Architecture

Practical SharePoint 2010 Information Architecture

by Ruven Gotz
Released May 2012
Publisher(s): Apress
ISBN: 9781430241768

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Book description

Practical SharePoint 2010 Information Architecture is a guide and tool set for planning and documenting the scope, navigational taxonomy, document taxonomy, metadata, page layouts and workflows for a successful SharePoint 2010 project. If you have been tasked with delivering an intranet for collaboration, document management or as a corporate portal, your only chance for success is to get all of these elements right, and then to make sure that you and your stakeholders are all on the same page.

SharePoint 2010 can be dangerous to your career: Expectations are often set very high, and not enough time is invested in understanding how those expectations can be met. Many SharePoint 2010 projects fail to meet their initial goals. Practical SharePoint 2010 Information Architecture arms you with proven tools that will help you to ensure that there is an agreement on the goals and scope, and how to then efficiently design your taxonomies. With author Ruven Gotz' work (with contributions from Michal Pisarek and Sarah Haase) at your side, You will learn how to educate your users on what metadata is and why it is important so you can build SharePoint 2010 solutions that exceed the expectations of your users.

This book:

  • Gives you practical approaches that have been proven in the field

  • Explains how to use visual mind mapping tools and diagramming tools that provide clarity to all stakeholders

  • Gives you techniques on how to teach and motivate your users for adoption and success

    •

    Table of contents

    1. Title
    2. Dedication
    3. Contents at a Glance
    4. Contents
    5. Foreword
    6. About the Author
      1. Contributors
    7. About the Technical Reviewer
    8. Acknowledgments
    9. Introduction
      1. Point of View of the Author
      2. Naming the Players
      3. What Is an Information Architect?
      4. Why Is SharePoint So Hard?
      5. How Can We Make It Easier?
      6. What Is In This Book?
    10. CHAPTER 1: Preparing for Successful Outcomes
      1. The Soft Side of Successful Projects
      2. Understanding Requirements Gathering
      3. Running Discovery Workshops
      4. After the Workshops: Roadmapping
      5. Summary
    11. CHAPTER 2: Introduction to Mind Mapping
      1. Introduction to Mind Mapping
      2. Using MindManager
      3. Mind Mapping for Project Brainstorming
      4. Summary
    12. CHAPTER 3: The Magic of Metadata
      1. What Is Metadata?
      2. Understanding Taxonomy
      3. How Much Metadata?
      4. Running Metadata Workshops
      5. Understanding Content Types
      6. When to Use Folders
      7. Summary
    13. CHAPTER 4: Site Navigation and Structure
      1. Establishing Who the Site Is For
      2. Card Sorting
      3. Building the Navigation Map
      4. Summary
    14. CHAPTER 5: Wireframing for SharePoint
      1. Issues with Wireframing
      2. Wireframing with Balsamiq Mockups
      3. Impression Testing
      4. Summary
    15. CHAPTER 6: Complexity, Wickedness, and Dialogue Mapping
      1. What Are Wicked Problems?
      2. Dialogue Mapping
      3. Another View of Complexity
      4. Summary
    16. CHAPTER 7: Business Process Mapping
      1. SharePoint and Workflow
      2. The Very Simple Approach
      3. Tools for Process Mapping
      4. Summary
    17. CHAPTER 8: The Art of Creating Business Process Solutions
      1. A Process Approach
      2. Universal Truths
      3. Process Engineering Methodologies
      4. The Forgotten Layer of Content Management
      5. Get This Bus Moving!
      6. A Study in ROI
      7. Moving on to the Next Project
      8. Summary
    18. CHAPTER 9: Success with Search
      1. The Value of Search
      2. Why Search Can Be Difficult
      3. Prerequisites for Good Search
      4. Measuring the Effectiveness of Search
      5. Typical Search Elements
      6. Search Quick Wins
      7. Search Requirements Elicitation Process
      8. Summary
    19. CHAPTER 10: Governance, Adoption, and Training
      1. Governance and Adoption
      2. SharePoint Governance and Adoption in the Real World
      3. Making It Work Anyway
      4. Training
      5. Summary
    20. CHAPTER 11: Practicing and Testing in the Cloud
      1. Virtual Machines on the Laptop
      2. Using Your Own “Shop”
      3. Defining the Cloud
      4. CloudShare
      5. Alternatives to CloudShare
      6. Summary
    21. CHAPTER 12: Conclusion: Putting It All Together
      1. Kick-Off
      2. Discovery Workshops
      3. Managing Content
      4. Navigation Workshops
      5. Collaboration Strategy
      6. Infrastructure
      7. Search Strategy
      8. Wireframing and Branding
      9. Communication Planning and Community Building
      10. Training, Adoption, and Governance
      11. Summary
    22. Index

    Product information

    • Title: Practical SharePoint 2010 Information Architecture
    • Author(s): Ruven Gotz
    • Release date: May 2012
    • Publisher(s): Apress
    • ISBN: 9781430241768