Appendix DAdditional Resources
If you’d like to learn more about Lean and Six Sigma in healthcare, we’ve included a list of additional resources you might find helpful.
Associations and Web Sites
Asia Pacific Quality Organization. www.apqo.org/
ASQ Six Sigma Forum. www.asq.org/sixsigma/
International Society of Six Sigma Professionals. www.isssp.com
ISixSigma Healthcare Portal. www.healthcare.isixsigma.com
QualityDigest. www.qualitydigest.com/sixsigma/
Six Sigma.US. www.6sigma.us/
Six Sigma Zone. www.sixsigmazone.com
Books
Area Activity Analysis—Aligning Work Activities and Measurements to Enhance Business Performance (CD-ROM). H. James Harrington, Glen D. Hoffherr, Robert P. Reid, Jr., McGraw-Hill, 1998.
Business Process Improvement. H. James ...
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