Chapter 8Case Study Introduction and Profiles

Section

Commonwealth Health Corporation, Bowling Green, KYVirtua Health, Marlton, NJValley Baptist Health System, Harlingen, TXNorth Shore-Long Island Jewish (LIJ) Health System, NYThibodaux Regional Medical Center, Thibodaux, LANewYork-Presbyterian Hospital, New York, NYDecatur Memorial Hospital, Decatur, ILThe Nebraska Medical Center, Omaha, NE

During the mid-1990s, the healthcare industry began searching for better process improvement models. Past re-engineering efforts and quality programs had failed to sufficiently address systemic inefficiencies or deliver sustainable results. Short-term cost-cutting measures may have presented a better financial picture temporarily, but the gains tended to ...

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