This chapter talks about the participants who are taking part in user research. How do we recruit them, and which code of conduct do we have to respect? Knowing that the field of UX/user research is still in its early stages, we don’t have a user research society yet that provides guidance to follow.
Doing user research involves real users. On many occasions, stakeholders or companies think that they are the users, or sometimes they say that they know their users. Stakeholders’ motivations are often based on marketing or business perspective.
If we want to ...