Appendix G

Process Improvement Work Breakdown Structure (WBS) Example

This Work Breakdown Structure (WBS) example is used with permission of the California Department of Transportation. This is an example of a WBS for a process improvement project. It is divided into three phases:

  1. Research to determine the best solution to the problem. This research includes the recommendation of a solution, or solutions, to the sponsor.
  2. Implementation of the approved solution(s). If there were more than one approved solution, then the “Phase 2” WBS would be repeated for each solution.
  3. Evaluation to determine if the solution works. This leads back to further research and continuous process improvement.

Note that not all branches of the WBS are decomposed ...

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