Appendix J

Service Industry Outsourcing Work Breakdown Structure (WBS) Example

Service Industry Outsourcing Project WBS

The unique aspect of this WBS is its inclusion of an RFP (Request for Proposal) process. This WBS is generic and could be made more specific for use in a particular project. It therefore serves as a WBS template. Not all branches of the WBS are decomposed to the same level of detail. For example Project Management (1.7) is not decomposed at all.

1 WBS for Outsourcing Project

1.1. Needs Analysis

1.1.1 Needs Analysis Feasibility Study Historical Information

1.1.2 Definition and Baseline Requirements Project Approach Strategy High-Level Project Plan Cost Estimates Scope Statement ...

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