Practices for Engaging the 21st Century Workforce: Challenges of Talent Management in a Changing Workplace

3. Challenges of Talent Management in the New Normal

The increased complexity and structural shifts of the economy and workplace create significant talent management challenges, as shown in Table 3.1. The old, one-size-fits-all way of managing and engaging employees no longer applies. Today, employers must respond quickly to fluctuating business demands and a changing competitive landscape. Employers change strategies, structures, and competencies continuously in response to customer demands, competitor innovations, and operational challenges.

Table 3.1 Challenges of Talent Management in the New Normal

Despite the slow and uneven global recovery ...