Skip to Content
Pragmatic Application of Service Management: The Five Anchor Approach, 2nd Edition
book

Pragmatic Application of Service Management: The Five Anchor Approach, 2nd Edition

by Suzanne Van Hove, Mark Thomas
December 2016
Intermediate to advanced
140 pages
2h 23m
English
IT Governance Publishing
Content preview from Pragmatic Application of Service Management: The Five Anchor Approach, 2nd Edition
image
Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
and much more.

Read now

Unlock full access

More than 5,000 organizations count on O’Reilly

AirBnbBlueOriginElectronic ArtsHomeDepotNasdaqRakutenTata Consultancy Services

QuotationMarkO’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.
Julian F.
Head of Cybersecurity
QuotationMarkI wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.
Addison B.
Field Engineer
QuotationMarkI’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.
Amir M.
Data Platform Tech Lead
QuotationMarkI'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.
Mark W.
Embedded Software Engineer

You might also like

Implementing Service Quality based on ISO/IEC 20000: A Management Guide, Third Edition

Implementing Service Quality based on ISO/IEC 20000: A Management Guide, Third Edition

Michael Kunas
Service Management for Dummies®

Service Management for Dummies®

Fern Halper, Robin Bloor, Judith Hurwitz, Marcia Kaufman
From Business Strategy to Information Technology Roadmap

From Business Strategy to Information Technology Roadmap

Tiffany Pham, David K. Pham, Andrew Pham

Publisher Resources

ISBN: 9781849288774