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Presentation Advantage: How to Inform and Persuade Any Audience by Julie Schmidt, Breck England, Kory Kogon

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CHAPTER 4

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DELIVER WITH EXCELLENCE

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EVERYBODY LOVED KlP, THE FULFILLMENT guy. It’s true he talked too loud sometimes, and his enthusiasm could wear on you, but his joy in life was impossible to dislike. He could almost make you care about warehouses and supply chains because he cared so much.

Amita, the marketing director, was also loved and respected, but her personality was the reverse of Kip’s. Quiet, introspective, and thoughtful, she oozed integrity ...

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