CHAPTER 15: HOW TO HANDLE AUDIENCE QUESTIONS

Many technical professionals have told me that one of their biggest presentation fears is being unable to answer questions from the audience. Trepidation about questions is understandable. It’s the fear of standing there like a goofball saying, “Duh, uh, mmm, well, let’s see …” and hoping that someone sets off the fire alarm so that you’ll have to leave the building, at which point you can escape. This chapter will help you successfully respond to questions.

Facing audience questions

If you fear audience questions, I relate to you. As a novice presenter, I used to plan my presentations to end precisely at the ending time so there would be no time for questions. I was certain I’d be unable to answer ...

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