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Quality Management Practices in Organizations
After going through this chapter, you will be able to understand:
- quality management practices
- the six sigma approach and its role in developing human resources
- lean management practices
- the concepts of employee empowerment and quality of work life (QWL)
- the concept of quality circles and their relevance to total quality management (TQM)
- the Toyota production system
- quick response manufacturing
Lean Management Lessons of Nestlé
Nestlé Purina Petcare (Friskies), Merseyside, United Kingdom, is a part of the Nestlé group. Nestlé Purina Petcare, formerly Friskies Petcare, manufactures dog biscuits for all the major supermarkets including Bonio, Sharpes, and Specials. Committed to developing ...
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