After reading this chapter, you should be able to:
Understand the characteristics and objectives of change management
Discover the elements and causes of organizational change
List the types of organizational changes
Enumerate the steps in the change management process
Explain the types and symptoms of employee resistance
Learn the strategies to tackle resistance to changes
Discover why change initiatives fail
List the strategies to enhance success in change management
Present an overview of organizational restructuring
India’s Inspirational Managers
Vineet Nayar, the vice-chairman and CEO of HCL Technologies, is one of the eight Indians in Thinkers50, a global listing of the world’s ...
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