mediate sales in electronic retailing. It has two formats, namely, television home shopping
and online shopping.
OR
2.b A departmental store is a large-scale retail shop where a large variety of goods is sold under a
single roof. Ebony and Shoppers’ Stop in Delhi, Spencer in Chennai and Kid’s Kemp in Bangalore
are some examples of departmental stores. Departmental stores have the following features:
■Mid-market location: It is generally located at the main commercial centres of cities and
towns.
■Large size: The size of the store is very large and divided into many departments or counters.
■Specialized departments: Each department deals with particular specialized type of goods.
■Centralized ...
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