Chapter 11. Working with Email Messages and SharePoint

Too often organizations have important knowledge locked inside the email accounts of their information workers. Email messages contain information like project updates, status details, or even the latest version of an attachment. Although the contents of an important message could cause the organization to initiate a business process that requires a team to act based on that content, email is often just forwarded to team members, lost by some of them, and eventually filed away in some folder of a personal mail archive. It is not captured as an asset of the organization or of the business process. In this chapter we will detail how, as a developer, you can extend Microsoft Outlook to enable ...

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