Exploring the Business Drivers

You need to justify the business value of any IT investment before stakeholders approve the costs to implement it. Stakeholders expect several important features from any new IT investment. The typical questions they will ask are as follows:

  • How do I track the new technology's performance? The business may need to produce statistics for ROI figures or be aware of salability issues. It may need to know whether the new solution will process 100,000 requests a day. Can you track and log these 100,000 requests and data mine to derive valuable business information?

  • Can the system administrators monitor the activity? Most important, does it have the capability to let the system administrators know when the system fails? ...

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