7
Aligning Business Goals and Service Design
Problems of Aligning Business Goals and Service Design
If you compare the technical perspective of a service-oriented architecture (SOA) and the business perspective, as discussed in Chapters 2 and 3, or technical and nontechnical views of a business process, as discussed in Chapter 5, you might come to the conclusion that these two worlds—even though sophisticated process and workflow technology exists—are hard to integrate. Indeed this is the case. In fact, this whole book is an attempt to bridge the gap between the business and technology views in SOAs.
The business is mainly driven by (often very high-level) business goals. One main task of the SOA is hence that the business goals are properly ...
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