Process Improvement with CMMI v1.2 and ISO Standards

Chapter 6

Tying It All Together

After completing the mapping exercise, and after considering our experiences in performing process improvement consulting and appraisals, we realized that a major concept emerging from the maps is that they are much better tools for assessing compliance than for guiding process improvement. Process improvement is more than concentrating on the map for an individual requirement, let alone caring if it’s a weak, medium, or strong quality map. It requires a much broader look at the total environment and relevant business goals.

An important point to remember when using maps for process improvement is that organizations do not implement individual practices—they implement processes where those practices may be individual ...