
311
11
Managing and Controlling the Process
How do we manage manufacturing operations for engineered materials? Why
do products process differently from one line to the next? Why are job responsi-
bilities different in a dynamic process situation? What questions should we be
asking?
Technology is dominated by two types of people: those who understand
what they do not manage, and those who manage what they do not
understand.
Putt’s Law
In 2010, the Campbell Soup Company recalled 15 million pounds of
SpaghettiOs with Meatballs, a canned pasta product. A routine ware-
house inspection had turned up cans that were bulging, due to a bacte-
rial growth in ...