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Controlling Raw Materials
Which raw materials offer the optimal balance between cost and performance? How
do you control and monitor feedstocks to ensure consistent performance? How do we
specify raw material attributes and qualify second sources?
Quality in a product or service is not what the supplier puts in. It is what
the customer gets out and is willing to pay for.
Peter Drucker
In the 1970s, a packaging company had been buying a particular grade of
polyethylene from a large petrochemical vendor for several years. The poly-
mer acted as a hot-melt glue to hold two substrates (paper, foil, or plastic
lm) permanently together. In this process, ...