
413Human Factors
Cross-functional
interactions
and experience
Rotate people
into new jobs
Information from other
areas across the span of
process knowledge
Design
experiments
to verify
Brainstorm to build
on the knowledge
Communicate the
knowledge and
train others
Document key
information
Key goal for development
e technical staff should work as a team to
manipulate the process to develop tailored
products and to continually improve them.
Concept map of human factors
in product development
ings that discourage teamwork:
- Permitting resource hoarding
- Compartmentalizing of people
- Mysterious decision-making procedures
- Rewarding only a few people for work
that ...