Chapter 12. Use Whatever Works
In this chapter, we will be considering tools—ours, theirs, anybody’s. In the world of product design, you can use existing design tools, create your own, or borrow what you need from other disciplines. It’s a world where being tool-agnostic is crucial, if for no other reason than that new and potentially better tools are being developed all the time: You have to remain open and receptive to their emergence. All the while, some tools are timeless and continue to serve us well.
It’s important to have a point of view regarding tools because they shape the way you work. You’ve probably had the experience of trying to draw something on a computer while fighting the software because it just isn’t allowing you to do what ...
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