AI technologies are used today to improve customer service and offer personalized promotions to avert cyberattacks, to detect and prevent fraud, to automate management reports, to perform visual recognition, to mitigate insurance risks, and to sort and categorize documents and images.
Many of the technologies already have a major impact on everyday life, particularly the day-to-day “apps” and bespoke content services we engage with on our handheld devices.
This chapter takes a comprehensive (multisector, multifunctional) look at the main AI use ...
