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Professional BizTalk® Server 2006 by Ewan Fairweather, Kevin B. Smith, Darren Jefford

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6.1. Overview

Let's put BAM in context. A typical BizTalk solution ends up being a "black box." You insert messages into it. It whirs, steam blows out the sides, and stuff comes out the other side. Sometimes the stuff comes out hours, days, or even weeks after the initial message; during this period, no one has a really good view of what's going on, except perhaps the developers or IT support staff (who can track orchestration progress using the administration tools). You, on the other hand, can't search for an orchestration handling a specific message (for example, by providing part of the data, such as an identifier).

BAM enables you to easily provide instrumentation of this black box and can be used to give you a view into what your business processes are doing at runtime. The consumers of this instrumentation data don't have to be the notorious business analyst or information worker; instead, they can be anyone involved or interested in the solution. Different types of users can also have different views of the available data, meaning that you can restrict who can see what data. For example, a business will most likely be interested in different data from an engineer supporting the system.

Many organizations have found that embarking on a full-scale process automation project to automate all their business processes can take an incredibly long time and sometimes lead to delivery problems. Some of these problems relate to an organization not understanding exactly what types ...

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