CHAPTER 9

Planning

There are two types of planning—planning to achieve a specific goal, such as getting an order, and planning a special in a restaurant to help a specific shift or low sales day. The other planning process is for your company as a whole. Lots of business owners started a business because of their love of what they had an expertise in. They never set a plan, but they fulfilled their desire of working with their specialty.

We will talk first about a specific plan.

The first thing we need to do is establish the problem, spell it out, and define it. Identify the resources and the sponsor (the responsible person, usually you). Break it into tasks. Then, prioritize the steps to be done.

Using your manpower resources, create (with buy-in) ...

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