
36 Program management ComPlexitY
© 2011 by Taylor & Francis Group, LLC
ELEMENT 2.11 THE PROGRAM CHARTER IS APPROVED
PERFORMANCE CRITERIA TYPES OF EVIDENCE
1. Receives approval from the Program
Governance Board to begin planning the
program
Documents showing sign-offs of the charter’s
approval; if not approved, document showing
why the program was not approved
2. Receives authorization to use resources
according to stated guidelines
Example: The charter providing guidelines as
to how to use organizational resources
3. Assigns the program manager Documents showing the program manager’s
roles and responsibilities, and delegation of
authority to apply ...