
46 Program management ComPlexitY
© 2011 by Taylor & Francis Group, LLC
2. Defines the decision-making
structure for changes to the program
or its projects or non-project work
Documents showing—
• the criteria to initiate a new project
• the escalation criteria to follow
• go/no-go decisions
ELEMENT 4.5 COMMUNICATION WITH STAKEHOLDERS IS FOSTERED AND
ENCOURAGEDATALL LEVELS
PERFORMANCE CRITERIA TYPES OF EVIDENCE
1. Collaborates with stakeholders to
ensure involvement
Documents showing interaction with stakeholders
on the program
Examples include:
The stakeholder register
The stakeholder inventory
2. Communicates with stakeholders
throughout the program ...