
Questions for Program managers 133
© 2011 by Taylor & Francis Group, LLC
ese questions involve the personal competencies.
1.0 Communicating
ELEMENT: 1.1 ACTIVELY LISTENS, UNDERSTANDS, AND RESPONDS TO STAKEHOLDERS
1 2 3 4 5
1. I practice a policy of active listening and being present
and attentive each time I communicate with my
program stakeholders.
ELEMENT 1.2 USES THE KEY CHANNELS OF COMMUNICATIONS
1 2 3 4 5
2. I follow our established information distribution process
and use both formal and informal methods when
communicating with my stakeholders.
ELEMENT 1.3 ENSURES THE QUALITY OF THE INFORMATION THAT IS COMMUNICATED
1 2 3 4 5
3. I provide information ...