
154 use bY ProsPeCtive Program managers
© 2011 by Taylor & Francis Group, LLC
3.0 Unit of Competence: Building Relationships
ELEMENT 3.1 BUILDS TRUST AMONG STAKEHOLDERS, CLIENTS, AND TEAM MEMBERS
A B C D
1. You realize that some
stakeholders will be more
actively involved in the
program while others may
only have a peripheral
interest in it. You should
assess:
Their
opinions
about the
program
Their ability
to influence
or impact
the program
The types or
groups of
stakeholders
who will be
involved to
some degree
Which team
member is
best suited to
work
individually to
ensure that
the
stakeholder’s
expectations
are met
ELEMENT 3.2 LEVERAGES THE ORGANI ...