168 • Program Management in Defense and High Tech Environments
masquerades as “improvement” or “quality” is addressed. We discussed
its sources, internal and external. And we discussed its insidious nature.
at happy little snail illustration (Figure 7.5) is a terric symbol of how
it can get you!
In large companies and on large projects, your program will need help
from a surprising number of people that will “direct charge” your pro-
gram. ese services are oen overlooked and are frequently episodic.
Sometimes these helpers are seen as negative stakeholders—and some-
times they are. But vigilance as to who is charging your program is the
key to your immunity from the disease of death by 1000 cuts—a few hours
here and there can add up to a ...