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Programming for Unified Communications with Microsoft® Office Communications Server 2007 R2 by Micosoft Office Communications Server Team, Oscar Newkerk, Chris Mayo, Vishwa Ranjan, Kurt De Ding, Rui Maximo

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Summary

The UCMA Workflow Activities provide a way to develop applications that can interact with the user over the phone or an IM channel as new interfaces. It enables faster development of such applications by providing prepackaged custom activities for common tasks (for example, playing or sending a message to the user or asking the user a question and recognizing user input). It also enables intelligent routing decisions by providing a way to query for presence information. Finally, because this API does not dictate which application to use, developers are free to use any application host that they choose.

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