CHAPTER 11. Configuring Channels

Having read the previous chapters and having a working chatbot, the next step is to deploy this chatbot to one or more channels. A channel is where a user interacts with a chatbot. Often, chatbots reside on messaging channels and users invite the chatbot into their list on the platform the channel is designed for. Here are some of the major channels that are available now:

Images Bing

Images Email

Images Facebook Messenger


Teams ...

Get Programming the Microsoft Bot Framework: A Multiplatform Approach to Building Chatbots now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.