CHAPTER 12. Creating Email, SMS, and Web Chatbots
Chapter 11 showed how channel configuration works, concentrating mostly on technologies that reach out to a single application. This chapter builds on that, but the theme is on the channels that go beyond a messaging app. There are some people and parts of the world that don’t have smart phones, but they do have email, SMS, or some way to read a web page. This chapter shows how to set up those channels too.
Emailing Chatbot Conversations
The Bot Framework offers an email channel, which allows users to communicate with a chatbot via email. To use the Email channel, create an Office 365 email account and configure the email on the Bot Framework web page for the chatbot.
Tip
While you can communicate ...
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