book

Project Management, 5th Edition

by David Cleland, Lewis Ireland

September 2006

Intermediate to advanced

523 pages

20h 53m

English

McGraw-Hill

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1.1. Introduction1.2. Types of Evidence for Historical Projects1.3. Project Charter1.4. Early Literature on Projects1.5. Government Literature1.6. Leading Projects of Antiquity1.7. Military Campaigns1.8. Projects That Changed the World1.9. The Modern Projects1.10. The Results of Historical Projects1.11. The Past, the Present, and the Future for Projects1.12. To Summarize1.13. Additional Sources of Information1.14. Discussion Questions1.15. User Checklist1.16. Principles of Project Management1.17. Project Management Situation—Projects of Antiquity1.18. Student/Reader Assignment

2.1. Introduction2.2. The Role of Strategic Planning2.3. The Spirit of Strategic Planning2.4. Some Limitations of Formal Strategic Planning2.5. Strategic Management—the Project Linkages2.6. Projects2.7. Other Examples2.8. Early Literature2.9. Organizational Liaison Devices2.10. Teams2.11. The Project Management Professional Societies2.12. A Philosophy2.13. Breaking Down Hierarchies2.14. To Summarize2.15. Additional Sources of Information2.16. Discussion Questions2.17. User Checklist2.18. Principles of Project Management2.19. Project Management Situation—External and Internal Projects2.20. Student/Reader Assignment
3.1. Introduction3.2. The General Management Process3.3. The Project Management Process3.4. The Project Life Cycle3.5. Managing the Life Cycle3.6. Project Life Cycles and Uncertainty3.7. To Summarize3.8. Additional Sources of Information3.9. Discussion Questions3.10. User Checklist3.11. Principles of Project Management3.12. Project Management Situation—Strategic Monitoring and Control3.13. Student/Reader Assignment
4.1. Introduction4.2. Business Process Changes4.3. Specific Uses4.4. Projects and Strategic Planning4.5. When Is a Project Needed?4.6. Promoting Participative Management4.7. Senior Management Responsibility4.8. Selling Project Management to Senior Managers4.9. External Project Management Selling4.10. What It Takes to Sell Project Management4.11. Two Views of Selling Project Management4.12. Types of Projects4.13. The Management of Small Projects4.14. To Summarize4.15. Additional Sources of Information4.16. Discussion Questions4.17. User Checklist4.18. Principles of Project Management4.19. Project Management Situation—When to Use Project Management4.20. Student/Reader Assignment
5.1. Introduction5.2. Strategic Transitions5.3. Implications of Technology5.4. A Stream of Projects5.5. Strategic Relationship of Projects5.6. Determining Strategic Fit5.7. The Vision5.8. Projects and Organizational Management5.9. Project Planning5.10. Project Management System5.11. To Summarize5.12. Additional Sources of Information5.13. Discussion Questions5.14. User Checklist5.15. Principles of Project Management5.16. Project Management Situation—Improvement of Project Management5.17. Student/Reader Assignment
6.1. Introduction6.2. The Need for Boards of Directors6.3. Surveillance6.4. Some Board Inadequacies6.5. Exemplary Board Behavior6.6. The Board’s Responsibilities6.7. The Role of Managers6.8. The Role of Projects6.9. Project Reviews6.10. Information for the Board6.11. The Performance Audit6.12. Selection of Directors6.13. To Summarize6.14. Additional Sources of Information6.15. Discussion Questions6.16. User Checklist6.17. Principles of Project Management6.18. Project Management Situation—Boards of Directors’ Inadequacies6.19. Student/Reader Assignment
7.1. Introduction7.2. Why Manage Stakeholders?7.3. Organizational Stakeholders7.4. Project Stakeholders7.5. Some Examples of Stakeholder Influence7.6. Some Examples of Successful Stakeholder Management7.7. Project Stakeholder Management Process7.8. Planning Stakeholder Management7.9. A Model of the PSM Process7.10. Identification of Stakeholders7.11. Primary Stakeholders7.12. Secondary Stakeholders7.13. Gathering Stakeholder Information7.14. Identification of Stakeholder Mission7.15. Determining Stakeholder Strengths and Weaknesses7.16. Identification of Stakeholder Strategy7.17. Prediction of Stakeholder Behavior7.18. Project Audit7.19. Implementing Stakeholder Management Strategy7.20. To Summarize7.21. Additional Sources of Information7.22. Discussion Questions7.23. User Checklist7.24. Principles of Project Management7.25. Project Management Situation—Stakeholder Initiatives7.26. Student/Reader Assignment
8.1. Introduction8.2. What Are Strategic Issues?8.3. Some Examples8.4. An Application of the Concept of Strategic Issues: Nuclear Construction Industry8.5. Managing Project Strategic Issues8.6. Issue Identification8.7. Assessment of an Issue8.8. Analysis of Action8.9. Implementation8.10. To Summarize8.11. Additional Sources of Information8.12. Discussion Questions8.13. User Checklist8.14. Principles of Project Management8.15. Project Management Situation—Some Strategic Issues8.16. Student/Reader Assignment
9.1. Introduction9.2. Project-Driven Organization9.3. Organizational Deficiencies9.4. Self-Management in Organizations9.5. The Project Organization9.6. Various Forms of the Project Organization9.7. The Matrix Organization9.8. Functional Area Knowledge9.9. Focus of the Matrix Design9.10. Importance of Work Packages9.11. The Project-Functional Interface9.12. A Controversial Design9.13. No One Best Organizational Design9.14. Global Project Organizations9.15. Project-Customer Relationships9.16. Organizational Networking9.17. The Project Management Office9.18. Procurement and Contract Negotiations/Administration9.19. To Summarize9.20. Additional Sources of Information9.21. Discussion Questions9.22. User Checklist9.23. Principles of Project Management9.24. Project Management Situation—Understanding the Matrix Organization9.25. Student/Reader Assignment
10.1. Introduction10.2. Decision to Use Portfolios10.3. Project Portfolio10.4. Project Selection Criteria10.5. Reviewing Project Portfolio Management10.6. Project Portfolio Management Transition and Implementation10.7. To Summarize10.8. Additional Sources of Information10.9. Discussion Questions10.10. User Checklist10.11. Principles of Project Management10.12. Project Management Situation—Portfolio Project Management10.13. Student/Reader Assignment
11.1. Introduction11.2. Authority, Responsibility, and Accountability11.3. Defining Authority11.4. Power11.5. Matrix Implications11.6. The Power to Reward11.7. Reverse Delegation11.8. Documenting Project Manager’s Authority11.9. What is Responsibility?11.10. What is Accountability?11.11. Project Organization Charting11.12. Traditional Organizational Chart11.13. Linear Responsibility Chart11.14. Work Packages11.15. Work Package-Organizational Position Interfaces11.16. A Project Management LRC11.17. Developing the LRC11.18. To Summarize11.19. Additional Sources of Information11.20. Discussion Questions11.21. User Checklist11.22. Principles of Project Management11.23. Project Management Situation—Prescribing Project Management Authority11.24. Student/Reader Assignment
12.1. Introduction12.2. Organizational Productivity Improvements12.3. Project Management Maturity Models12.4. Total Organizational Capability Maturity Model12.5. Assessing Project Management Maturity12.6. Building a Mature Capability12.7. Benchmarking12.8. Competitive Intelligence12.9. To Summarize12.10. Additional Sources of Information12.11. Discussion Questions12.12. User Checklist12.13. Principles of Project Management12.14. Project Management Situation—Gaining Project Management Maturity12.15. Student/Reader Assignment
13.1. Introduction13.2. The Importance of Planning13.3. Planning Realities13.4. A Conceptual Model of Planning13.5. Project Planning Model13.6. Project Planning Process13.7. Project Planning Considerations13.8. Work Breakdown Structure13.9. Project Schedules13.10. Scheduling Techniques13.11. Project Life-Cycle Planning13.12. Project Planning Elements13.13. Plan Format13.14. Project Management Manual13.15. Project Planning Work Packages13.16. Management Realities13.17. Project Partnering13.18. Types of Project Partnering Arrangements13.19. Examples of Project Partnering Arrangements13.20. Managing Partnered Projects13.21. Technical Aspects of Partnered Projects13.22. Partnering Challenges and Benefits13.23. Outsourcing Project Management13.24. Project Management as an Outsourced Service13.25. Outsourcing Trends13.26. Selecting an Outsource Provider13.27. Outsourcing Project Management Services and Products13.28. Project Management Outsourcing Guidelines13.29. Outsourcing Potential13.30. To Summarize13.31. Additional Sources of Information13.32. Discussion Questions13.33. User Checklist13.34. Principles of Project Management13.35. Project Management Situation—Developing a Project Plan13.36. Student/Reader Assignment
14.1. Introduction14.2. The Project Management Information System14.3. Information Failures14.4. Value of the PMIS14.5. Describing a PMIS14.6. Uses of the PMIS14.7. Information Characteristics and Attributes14.8. Sharing Information14.9. Information Value14.10. Technology and the PMIS14.11. Challenges to an Effective PMIS14.12. PMIS Hardware and Software14.13. Planning for the PMIS14.14. Essential Elements of a PMIS14.15. To Summarize14.16. Additional Sources of Information14.17. Discussion Questions14.18. User Checklist14.19. Principles of Project Management14.20. Project Management Situation—Prescribing a PMIS14.21. Student/Reader Assignment
15.1. Introduction15.2. Project Control Cycle15.3. Steps in the Control Cycle15.4. Monitoring and Evaluation15.5. Management Functions Evaluation15.6. When to Monitor and Evaluate15.7. Planning for Monitoring and Evaluation15.8. Who Monitors and Evaluates?15.9. Post-Project Reviews15.10. Configuration Management and Control15.11. Planning and Control Implications for Project Success or Failure15.12. Results of Projects—Success or Failure15.13. Examples of Project Success/Failure15.14. The Causes of Success or Failure15.15. Project Audits15.16. Project Evaluation15.17. To Summarize15.18. Additional Sources of Information15.19. Discussion Questions15.20. User Checklist15.21. Principles of Project Management15.22. Project Management Situation—Establishing a Project Control System15.23. Student/Reader Assignment
16.1. Introduction16.2. Background16.3. EVM Capability16.4. EVM Implementation Considerations16.5. Planning for EVMS16.6. Measuring Progress16.7. Performance Achievement16.8. EVMS Considerations16.9. To Summarize16.10. Additional Sources of Information16.11. Discussion Questions16.12. User Checklist16.13. Principles of Project Management16.14. Project Management Situation—Implementing Earned Value16.15. Student/Reader Assignment
17.1. Introduction17.2. Why Terminate?17.3. Types of Project Termination17.4. Strategic Implications17.5. Continuing the “LOSERS”17.6. Projects in Trouble17.7. Termination Strategies17.8. Evaluation of Termination Possibilities17.9. Posttermination Activities17.10. To Summarize17.11. Additional Sources of Information17.12. Discussion Questions17.13. User Checklist17.14. Principles of Project Management17.15. Project Management Situation—Shutting Down a Project17.16. Student/Reader Assignment
18.1. Introduction18.2. Concept of Leadership18.3. What Is Leadership?18.4. Studies of Leadership18.5. Leadership Style18.6. Management vis-à-vis Leadership18.7. Project Leadership18.8. Team Leadership18.9. Leadership Competencies18.10. To Summarize18.11. Additional Sources of Information18.12. Discussion Questions18.13. User Checklist18.14. Principles of Project Management18.15. Project Management Situation—Being a Project Leader18.16. Student/Reader Assignment
19.1. Introduction19.2. Importance of Communication19.3. Communication Problems19.4. The Process of Communication19.5. Informal Communication19.6. Listening19.7. Nonverbal Communication19.8. Written Communications19.9. Project Meetings19.10. The Role of Technology19.11. Communication Links19.12. To Summarize19.13. Additional Sources of Information19.14. Discussion Questions19.15. User Checklist19.16. Principles of Project Management19.17. Project Management Situation—How to Communicate19.18. Student/Reader Assignment
20.1. Introduction20.2. The Need for Effective Teamwork in Today’s Global World of Business20.3. Making the Transition from Work Group to Team20.4. Measuring Project Team Performance20.5. A Model for Team Building20.6. Building High-Performing Teams20.7. Recommendations for Effective Team Management20.8. To Summarize20.9. Additional Sources of Information20.10. Discussion Questions20.11. User Checklist20.12. Principles of Project Management20.13. Project Management Situation—Technical Project Team20.14. Student/Reader AssignmentBibliography
21.1. Introduction21.2. Why Continuous Improvement?21.3. Some Examples21.4. Survival through Change21.5. Management Innovation21.6. Continuous Improvement in Productivity21.7. Product Quality through Projects21.8. Trendsetters21.9. Product Integrity21.10. Continuous Improvement in Manufacturing21.11. Manufacturing Philosophies21.12. Computer-Integrated Manufacturing (CIM)21.13. Just-in-Time (JIT) Manufacturing21.14. To Summarize21.15. Additional Sources of Information21.16. Discussion Questions21.17. User Checklist21.18. Principles of Project Management21.19. Project Management Situation—Challenges for the New Managers21.20. Student/Reader Assignment
22.1. Introduction22.2. Defining Culture22.3. The Nature of an Organizational Culture22.4. The Strategic Management Linkage22.5. Additional Examples of Corporate Culture22.6. Cultural Features22.7. The Project Culture22.8. Why Change?22.9. The Constancy of Change22.10. Project Management Actions22.11. The Trust Factor22.12. Culture and Project Extensions22.13. Influencing the Team’s Culture22.14. Conflict22.15. Code of Ethics for Project Professionals22.16. To Summarize22.17. Additional Sources of Information22.18. Discussion Questions22.19. User Checklist22.20. Principles of Project Management22.21. Project Management Situation—Conducting a Cultural Assessment22.22. Student/Reader Assignment
23.1. Introduction23.2. A Place in Business for Alternative Teams23.3. Traditional and Nontraditional Project Teams23.4. The Types of Alternative Teams23.5. Alternative Teams: More about Their Roles23.6. The Personal Impact of Teams23.7. Role Change23.8. To Summarize23.9. Additional Sources of Information23.10. Discussion Questions23.11. User Checklist23.12. Principles of Project Management23.13. Project Management Situation—Positive and Negative Results23.14. Student/Reader Assignment