INITIATE Mindset: You must clarify a shared and measurable set of expectations.
TRY AN EXPERIMENT: BLINDFOLD SOME people, take them to a park, and ask them to walk forward in a straight line. What happens?
They walk in circles. Invariably. Sometimes the circles are wide, sometimes tight. The circles aren’t perfect circles—they’re loopy, sometimes in one direction, sometimes another. A lot of people even backtrack. Location doesn’t matter either. This experiment has been tried around the world—on mountains, on beaches, in the Sahara Desert, even in the forests of ...