CLOSE Mindset—Measure success and get better.
IT WAS A COOL, SUNNY evening in April when Carl’s first Capitals event started in the university’s common area. He and his team had struggled all week getting ready for it, putting up posters, buying food, and tweeting, mailing, and calling students day and night. They had dug up a French DJ and blanketed tables with éclairs and cheeses. At last the French students anxiously opened the doors, and “Paris” was open.
All the international students came, but only a few locals. Still, the kids had fun talking and dancing with each other, ...